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FAQ

Everything you need to know about The Bottle Gallery fragrances.
About Our Scents
Our oil-based perfumes are designed for long-lasting wear. Oil-based formulas bond with your skin for 8–12+ hours of beautiful scent. Longevity varies depending on skin type, climate, and application.
Yes. We don’t believe scent has a gender. Every TBG fragrance is designed to be worn by anyone. Scent is personal — wear what makes you feel something.
Oil-based perfumes sit closer to the skin, last longer, and evolve beautifully throughout the day. They’re gentler than alcohol-based sprays, more intimate, and perfect for Egypt’s warm climate. Each 100ml bottle delivers exceptional value.
100%. Every TBG product is vegan, cruelty-free, and made with clean ingredients. No parabens, phthalates, or synthetic dyes. We never test on animals.
Orders & Shipping
Cairo & Giza orders ship within 1–2 business days. Other Egyptian governorates take 3–5 business days. Orders over EGP 2,000 ship free. Standard shipping is EGP 100.
Yes. Once your order ships, you’ll receive an email with a tracking link. You can also check your order status anytime by logging into your account.
Yes, COD is available for orders within Egypt. You can also pay by Visa, Mastercard, or online payment methods at checkout.
Returns & Exchanges
We offer free returns within 30 days of delivery — even if you’ve opened and tried the product. Scent is personal, and we want you to find your perfect match risk-free.
Email us at hello@thebottlegallery.com with your order number and reason for return. We’ll send you a prepaid return label within 24 hours. Once we receive the product, your refund is processed within 3–5 business days.
Still Have Questions?
We’re here to help. Reach out anytime.
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